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13036923 · SYSTEMS AND METHODS FOR DISCOVERING CUSTOMER CENTER INFORMATION

Filed 2011-02-28 · Granted · Patent 8582751 (2013-11-12) The official file ↗The patent and its PDF ↗ · Art unit 2656 · Examiner Creighton H Smith Easy · CPC H04M 3/5175 · ALTER DOMUS (US) LLC, AS COLLATERAL AGENT · Verint Systems, Inc.

Office actions
2
first was Non-final rejection
RCEs
0
no appeal
To first action
18.8 mo
to disposition 32.5 mo
Statutes raised
DP
2 actions read
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