Application

14726471 · SYSTEM AND METHOD FOR ANALYSIS AND CORRELATION OF SCORING AND CUSTOMER SATISFACTION

Filed 2015-05-30 · Granted · Patent 9723145 (2017-08-01) The official file ↗The patent and its PDF ↗ · Art unit 2652 · Examiner Thjuan Knowlin Addy Easy · CPC H04M 3/5175 · Genesys Telecommunications Laboratories, Inc. · Genesys Cloud Services, Inc.

Office actions

first was Non-final rejection

RCEs

no appeal

To first action

12.8 mo

to disposition 26.1 mo

Statutes raised

102

2 actions read

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