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15089143 · MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH REDUCED CUSTOMER-TO-AGENT CONNECTION LATENCY

Filed 2016-04-01 · Granted · Patent 9680993 (2017-06-13) The official file ↗The patent and its PDF ↗ · Art unit 2656 · Examiner Phung Hoang Joseph Nguyen Typical · CPC H04M 3/5158 · Soundbite Communications, Inc. · Genesys Cloud Services, Inc.

Office actions
2
first was Non-final rejection
RCEs
0
no appeal
To first action
2.7 mo
to disposition 14.4 mo
Statutes raised
103
2 actions read
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