Application

15652182 · SOCIAL MEDIA FEEDBACK FOR ROUTING USER COMMUNICATIONS

Filed 2017-07-17 · Granted · Patent 10027618 (2018-07-17) The official file ↗The patent and its PDF ↗ · Art unit 2652 · Examiner Rasha S Al Aubaidi Typical · CPC H04L 51/52 · Genesys Telecommunications Laboratories, Inc. · Genesys Cloud Services, Inc.

Office actions

first was Non-final rejection

RCEs

no appeal

To first action

0.6 mo

to disposition 12.0 mo

Statutes raised

102 103

1 actions read

Unlock the prosecution timelineIncluded in Pro, from $29 a month. Cancel any time.