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16003258 · CUSTOMER SATISFACTION ANALYSIS OF CALLER INTERACTION EVENT DATA SYSTEM AND METHODS

Filed 2018-06-08 · Granted · Patent 10129402 (2018-11-13) The official file ↗The patent and its PDF ↗ · Art unit 2652 · Examiner Khai N Nguyen Easy · CPC H04M 3/5175 · Mattersight Corporation · Haynes and Boone, LLP

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first was Notice of allowance
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no appeal
To first action
3.9 mo
to disposition 5.2 mo
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