Application
16519970 · METHODS AND SYSTEMS FOR DETERMINING AND DISPLAYING BUSINESS RELEVANCE OF TELEPHONIC COMMUNICATIONS BETWEEN CUSTOMERS AND A CONTACT CENTER
Filed 2019-07-23 · Granted · Patent 10601994 (2020-03-24) The official file ↗The patent and its PDF ↗ · Art unit 2652 · Examiner Jirapon Intavong Tulop Hard · CPC H04M 3/5175 · Mattersight Corporation · Haynes and Boone, LLP
Office actions
1
first was Non-final rejection
RCEs
0
no appeal
To first action
2.6 mo
to disposition 8.0 mo
Statutes raised
103
1 actions read