Application

17136045 · SYSTEM AND METHOD TO GAUGE AGENT SELF-ASSESSMENT EFFECTIVENESS IN A CONTACT CENTER

Filed 2020-12-29 · Granted · Patent 11961031 (2024-04-16) The official file ↗The patent and its PDF ↗ · Art unit 3683 · Examiner Robert D Rines Typical · CPC G06Q 10/06398 · NICE LTD · SOROKER NORDMAN RIBA

Office actions

first was Non-final rejection

RCEs

no appeal

To first action

23.6 mo

to disposition 39.6 mo

Statutes raised

101 112

4 actions read

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