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17138455 · SYSTEM, METHOD, AND COMPUTER PROGRAM FOR ADJUSTING OPERATIONS OF A CUSTOMER SERVICE APPLICATION BASED ON METRICS GENERATED FROM SUBSTANTIALLY REAL-TIME MONITORING OF ENTITY STATES

Filed 2020-12-30 · Granted · Patent 12265971 (2025-04-01) The official file ↗The patent and its PDF ↗ · Art unit 3626 · Examiner Joshua D Schneider Typical · CPC G06Q 30/016 · ASAPP, Inc. · Tina M. Lessani

Office actions
5
first was Non-final rejection
RCEs
2
no appeal
To first action
18.8 mo
to disposition 51.0 mo
Statutes raised
101 102 103 112
5 actions read
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