Application

17139873 · METHOD AND APPARATUS FOR PROVIDING ACTIVE CALL GUIDANCE TO AN AGENT IN A CALL CENTER ENVIRONMENT

Filed 2020-12-31 · Granted · Patent 11178282 (2021-11-16) The official file ↗The patent and its PDF ↗ · Art unit 2652 · Examiner Thjuan Knowlin Addy Easy · CPC H04M 3/5133 · UNIPHORE TECHNOLOGIES INC. · Uniphore

Office actions

first was Non-final rejection

RCEs

no appeal

To first action

1.8 mo

to disposition 10.5 mo

Statutes raised

102

1 actions read

Unlock the prosecution timelineIncluded in Pro, from $29 a month. Cancel any time.