Application

17248551 · AUTOMATED AGENT FOR PROACTIVELY ALERTING A USER OF L1 IT SUPPORT ISSUES THROUGH CHAT-BASED COMMUNICATION

Filed 2021-01-28 · Granted · Patent 11249836 (2022-02-15) The official file ↗The patent and its PDF ↗ · Art unit 2113 · Examiner Yolanda L Wilson Typical · CPC G06F 11/0793 · MOVEWORKS, INC. · ServiceNow, Inc.

Office actions

first was Non-final rejection

RCEs

no appeal

To first action

8.8 mo

to disposition 12.6 mo

Statutes raised

112

1 actions read

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