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18144209 · SYSTEM AND METHOD FOR REDUCING WAIT-TIME IN A MULTICHANNEL CONTACT CENTER

Filed 2023-05-07 · Granted · Patent 12026158 (2024-07-02) The official file ↗The patent and its PDF ↗ · Art unit 2165 · Examiner Aryan D Toughiry Typical · CPC G06F 16/24534 · InContact INC. · SOROKER NORDMAN RIBA

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to disposition 13.9 mo
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