Application

18641113 · LIVE ASSIST SYSTEMS AND METHODS WITH REAL TIME SCORING OF AGENT PERFORMANCE

Filed 2024-04-19 · Granted · Patent 12219094 (2025-02-04) The official file ↗The patent and its PDF ↗ · Art unit 2693 · Examiner Harry S Hong Easy · CPC H04M 3/5175 · OPEN TEXT HOLDINGS, INC. · Sprinkle IP Law Group/OPEN

Office actions

first was Notice of allowance

RCEs

no appeal

To first action

7.1 mo

to disposition 9.6 mo

Statutes raised

0 actions read

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