Application

19200747 · METHOD AND SYSTEM FOR MATCHING CUSTOMER QUERIES ACROSS DIVERSE DIGITAL CHANNELS WITH A RESPONSE IN A MULTICHANNEL CONTACT CENTER

Filed 2025-05-07 · Granted · Patent 12670153 (2026-06-30) The official file ↗The patent and its PDF ↗ · Art unit 2164 · Examiner Mark E Hershley Typical · CPC G06F 16/2452 · NICE LTD. · SOROKER NORDMAN RIBA

Office actions

first was Non-final rejection

RCEs

no appeal

To first action

9.5 mo

to disposition 13.8 mo

Statutes raised

0 actions read

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