PATLY.AIWhere it is examined
Topic
Customer service Steady
556 applications whose title mentions it. Its share of new filings over the last two years is -25% below the four years before.
Allowance rate
69%
−7 pts vs the USPTO 522 decided
Months to first action
18.7 mo
level with the USPTO
Applications
556.0
in the record
Allowed
358.0
164 abandoned
Filings by year
How often the topic was filed
The most recent years are still filling in.
Examiners
Who examines it, and how it fares with each
Bars show the share of decided applications that were allowed.
Who files it
Companies and institutions
Bars show the share of decided applications that were allowed.
Who represents them
Law firms and agents
Bars show the share of decided applications that were allowed.
Applications
Recent applications on this topic
| Application | Title | Filed | Status | Rejections | RCEs | To 1st action |
|---|---|---|---|---|---|---|
| 19880476 | OPERATING METHOD OF SERVER FOR PROVIDING GENERATIVE MODEL-BASED CUSTOMER CONSULTATI… | 2026-09-29 | Pending | 0 | 0 | n/a |
| 19526369 | SYSTEMS AND METHODS TO PREDICT OPTIMAL PERIOD TO COMMUNICATE ON UPDATES, ADDITIONAL… | 2026-04-07 | Pending | 0 | 0 | n/a |
| 17138455 | SYSTEM, METHOD, AND COMPUTER PROGRAM FOR ADJUSTING OPERATIONS OF A CUSTOMER SERVICE… | 2020-12-30 | Allowed | 5 | 2 | 18.8 mo |
| 15270630 | Method and apparatus for adaptive signal processing | 2012-01-10 | Allowed | 1 | 0 | 12.0 mo |
| 15115928 | Composition and method for controlled release | 2015-02-11 | Abandoned | 4 | 1 | 23.0 mo |
| 15419747 | Distributed ledger transaction verification | 2018-03-12 | Allowed | 3 | 0 | 20.0 mo |
| 15883305 | Thermal management of battery assemblies | 2021-04-13 | Pending | 2 | 1 | 17.0 mo |
| 15404076 | Machine learning model for anomaly detection | 2012-05-14 | Allowed | 1 | 0 | 14.0 mo |
| 15991334 | Wireless power transfer coil arrangement | 2015-06-15 | Abandoned | 4 | 1 | 25.0 mo |
| 15556035 | Catalyst for selective hydrogenation | 2018-07-16 | Allowed | 3 | 0 | 22.0 mo |